1. Size or Fitness Issues. we ship according to footlength.if you have puzzles,please text us message.
e.g. if your footlength is 265mm,that is Eur 43. you can choose US size 9.
2. Color Mismatch. Differences in color may be caused by some other reasons,like color reflection in the mirror,lighting,background,ect. please don't consider it as quality problem.
3. Packaging and Shipment. Generally will pack out via bubble bag instead of original box to avoid customs problems and ensure quick delivery.
4. After-sale service. Any items sold in Stephen Store 100% will go through 3 inspection procedures, including size,cosmetic and function.